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EKKO  |  SKU: EP18JLIC

EKKO EP18JLIC 4,000 lbs Capacity Lithium Walkie Pallet Jack

Regular price $3,228.00
Talk to an Expert Call 800-736-6265
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Authorized EKKO Dealer

3-year Limited Warranty

  • US-Based Support
  • World-Class Material Handling Manufacturer
  • Trusted Warehouse Equipment Brand
  • Class I–V Equipment Lineup
  • ISO Certified
  • CE Certified
Estimated delivery: 5-7 business days


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Find a lower advertised price on an identical, in-stock item from an authorized U.S. retailer within 14 days of purchase? Email support@bluecollarplanet.com with your order number, the competitor's product link, and a screenshot, and we'll match it.

See our Price Match Guarantee Policy for more information)

What is your Return Policy?

Cancel within 24 hours of placing your order for a full refund.

After 24 hours or once processing begins, a 25% restocking fee applies even before shipping.

Once your order has shipped, our 30-Day Return Policy applies — see Return Policy for full details.

Customer is responsible for return shipping unless the item arrived damaged or defective.

Click Learn more to read our Detailed Return Policy.

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Warranty

Warranty
Warranty basics
EKKO Material Handling Equipment, Inc. warrants that the product is free from defects in workmanship and materials, for the original purchaser only. Equipment must be operated under normal conditions as outlined in the official instructions manual and within its rated capacity. Coverage excludes normal wear and tear, abuse (neglect, improper operation, overloading, accidents, or unapproved modifications), lack of maintenance, freight damage, customer-preference adjustments (such as software updates or performance modifications), and any unit with a defaced or missing serial number. EKKO reserves the right of final determination of warranty compliance.
Warranty length
Coverage periods vary by part and equipment class:
  • 30 days: wearable items such as tires, bulbs, lights, rubber parts, and oil seals.
  • 6 months: labor fees, which must be applied for and approved by EKKO in advance.
  • 1 year: parts and electrical components, including the transmission (gearbox shaft), traction motor, wheel controller, charger, lift motor, hydraulic pump, sensors, weldments, plus forks, platforms, and handles; lead-acid and flooded batteries are also covered for 1 year.
  • 3 years: frame, forks, and mast.
  • 5 years: lithium batteries on eligible models (against defects; excludes misuse, degradation, and normal wear).
For LPG/Diesel forklifts, coverage runs by time or operating hours, whichever comes first: frame, forks, and mast for 3 years/6,000 hours; engine for 2 years/4,000 hours; parts for 1 year/2,000 hours; and battery and wearables for 30 days.
Remedies and costs
EKKO's sole liability is to repair or replace any part shown to be defective under normal and proper use within the warranty period, via a properly submitted claim. Labor fees must be approved in advance and are limited (for LPG/Diesel, up to 60% of original labor cost, requested within 6 months or 1,000 operating hours); travel time is capped at 1.5 hours and transportation costs are excluded. When requested, parts must be returned within 30 days for inspection, or they will be charged. EKKO issues a credit invoice toward future purchases rather than a check. This is the exclusive warranty — all other warranties, express or implied (including merchantability or fitness for a particular purpose), are excluded, and EKKO is not liable for special, incidental, or consequential damages. For prompt service, contact your authorized dealer.
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