Why won't my machine turn on? ▾
Common causes are a low or faulty battery, a defective charger/cable/plug, a blown fuse or tripped breaker, or an engaged emergency-stop (overload) button. To troubleshoot: confirm the outlet works by testing another device; make sure the battery is fully charged, properly connected, and free of corrosion, swelling, or leakage (test with a multimeter); inspect the charger for damage and watch its indicator lights (flashing while charging, green when full); power-cycle by unplugging the charger from both the power source and battery for a few minutes, then reconnect; check for overheating and good ventilation; replace any blown fuses or reset breakers; and make sure the overload protection button is disengaged.
Why are the brushes not spinning? ▾
If the brush height is set too low it can trigger overload protection and stop the motor. Other causes include a faulty brush motor or connection, a broken or loose belt/chain, debris obstructing the brush, or a control-switch error. Adjust the brush height with the knob or lever (clockwise to raise, counterclockwise to lower) in small increments; confirm the motor is receiving power and listen for operation; inspect and replace the belt/chain if needed; clear any debris; and if necessary detach the control panel to inspect the switch plugs inside.
Why is debris pick-up poor? ▾
Poor pick-up is usually caused by worn or damaged brushes, a faulty vacuum motor or connection, a full or improperly sealed hopper, a blocked or disconnected vacuum fan, or a clogged filter. Inspect and replace worn brushes; check the vacuum motor's operation and power supply; empty the hopper and make sure the lid is securely closed; clear any fan blockages and confirm the fan is connected; and clean or replace the filter.
Why is the machine leaving streaks or debris? ▾
This typically points to worn or improperly adjusted brushes, a poorly sealed or damaged hopper seal, or obstructions in the debris path. Inspect and adjust or replace worn brushes, check the hopper seal and replace it if needed, and clear any obstructions from the debris path.
What causes unusual noises? ▾
Unusual noises are often from loose or vibrating components, debris caught in the brushes or drive system, or failing motor bearings. Tighten any loose screws or bolts, clear debris from the brushes and drive system, and inspect the motor, seeking professional repair if needed.
Why won't the battery hold a charge? ▾
A battery that won't hold a charge may be past its usable lifespan, paired with a faulty charger or connection, or worn from frequent deep discharges. Test the battery with a multimeter and replace it if it no longer holds a charge, confirm the charger is working correctly, and avoid deep discharges by following the manufacturer's charging guidelines.
What should I check for water leaks? ▾
Work through the water system component by component: inspect the water tank for cracks and confirm the lid and seal are intact; check all hoses for wear, cracks, or splits and make sure connections are tight; look for leaks around the water pump and inspect the pump housing; verify the check (one-way) valve operates correctly and its seals/O-rings are undamaged; ensure spray nozzles are tight and free of blockages; check the drain valve and drain hose for obstructions; and make sure the machine is on a level surface. Finally, run the machine to pinpoint the leak's source, then re-inspect and repair or replace the relevant part.
Why won't the machine move (ride-on models)? ▾
For ride-on models, check for a faulty drive motor or connection, a broken or loose belt/chain, or incorrect control settings or mode selection. Confirm the motor is receiving power and functioning, inspect and replace the belt/chain if necessary, and verify the control settings and mode selection.
How do I use the automated water spray on the 1050-B? ▾
Why does the main brush keep stopping? ▾
If the main brush's overload protection pops after a couple of minutes and the brush stops, the brush is likely set too low. To fix it: (1) turn off the power; (2) adjust the main brush height by turning the rubber wood nut, lifting the brush a little higher; (3) turn the power back on; and (4) press the main brush's overload protection button.
Will it work on brick hallways in a barn? ▾
Yes, it works on brick hallways.
Will it work on a gymnastics floor? ▾
No. For a gymnastics floor we recommend using a mop or vacuum instead.
Does it come with a battery charger? ▾
Yes, a battery charger is included in the package and carries a 2-year warranty. A replacement charger costs around $150, though in our experience the original tends to last a long time.